Thank you for choosing AtHome Medical as your respiratory equipment supplier. Unless otherwise specified on your delivery ticket, the PAP therapy device that your physician has prescribed is being provided to you on a rental basis. Your insurance company has authorized coverage only for a 3-month initial rental period. At the end of the initial rental period, your insurance company requires documentation that you are compliant with your PAP therapy to consider extending coverage of the device.
Compliance is defined by your insurance company as the use of the PAP device for more than 4 hours per night for 21 days in a 30-day period and must be achieved prior to the 90th day of therapy. In addition, you are required to see your physician prior to the end of your third month of rental where your physician must document that you are benefitting from PAP therapy and previously noted symptoms (daytime sleepiness, snoring, etc.) are relieved.
Please be advised that failure to meet your insurance company's requirements will result in non-coverage. If compliance is not met or authorization denied you will have the option to return your unit or if so desired to pay privately for the unit. If you have any questions regarding this request or have concerns, please call our office at 1-800-287-0643.