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Medicare Face to Face


Detailed Written Order (DWO) Requirements

 

Policy effective July 1, 2013

DWOPD enforceable as of January 1, 2014

 

Medicare implemented new requirements stating a face to face encounter as well as a DWO be obtained prior to dispensing certain DME items effective July 1, 2013. Failure to meet these requirements will result in non-payment from Medicare and patient financial responsibility.



DOCUMENTATION REQUIREMENTS:

 

  • It must be documented that a physician, PA, NP, or CNS has had a face to face encounter examination with the patient in the 6 months prior to the DWO. All documented encounters must have appropriate facility and patient identifiers, be dated, and all signatures must meet Medicare requirements. Additionally, a face to face encounter cannot happen after an order for DME is written.

 

  • The face to face must document that the patient was evaluated and/or treated for a condition that supports the need for the DME ordered. The plan of care should clearly identify the item ordered.

 

DETAILED WRITTEN ORDER REQUIREMENTS:

 

  • The DWO must include the following:
    • Patient name
    • Date of the order
    • Description of each DME ordered
    • The length of need
    • Route of administration/dosage when applicable (ex: 2 LPM O2 continuous via NC)
    • The prescribing practitioner’s NPI
    • The signature and signature date of the ordering practitioner 

 

OUR AFFECTED HCPC’S:

 

E0185 gel pressure mattress pad
E0250 fixed height hospital bed
E0260 semi-electric hospital bed
E0261 semi-electric hospital bed without mattress
E0265 fully electric hospital bed
E0301 heavy duty hospital bed weight capacity 350-600 lbs. without mattress
E0302 heavy duty hospital bed weight capacity greater than 600 lbs. without mattress
E0303 heavy duty hospital bed weight capacity 350-600 lbs. with mattress
E0431 portable gas oxygen system
E0424 stationary compressed gas system
E0434 portable liquid oxygen system
E0439 stationary liquid system
E0442 stationary liquid contents
E0443 portable gas oxygen contents
E0444 portable liquid oxygen contents
E0450 volume control ventilator without pressure support
E0461 volume control ventilator without pressure support – noninvasive
E0463 pressure support ventilator with volume control
E0464 pressure support vent with volume control – noninvasive
E0470 respiratory assist device bi-level pressure
E0471 respiratory assist device bi-level pressure with back up rate
E0480 precursor electric/pneumatic home model
E0482 cough stimulating device
E0484 oscillatory positive expiratory device, non-electric (Acapella)
E0570 nebulizer with compressor
E0575 nebulizer, ultrasonic, large volume
E0580 nebulizer, durable, glass or autoclavable plastic, bottle type used with regulator or flowmeter
E0585 nebulizer with compressor and heater
E0601 continuous airway pressure device
E1031 roll about chair
E1038 transport wheelchair
K0001-K0009 manual wheelchair bases

 

Please take note that portable oxygen as well as refills are on this list (refills are billed between month 37 and 60); orders must list all the equipment: oxygen @ 2 LPM continuous via NC with portability/refills.

 

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